FAQ
- Can I buy/sell/service a watch from the comfort of my home?
Absolutely! All our services are available at the click of a button on your device. We arrange for both pick-up and delivery of watches and also manage viewings.
- How do I avail premium servicing?
- How do I make payments?
We are excited to announce that online payments will soon be available on our website for your convenience. Until then, we invite you to connect with us directly for personalized payment arrangements. Stay tuned for a seamless shopping experience.
- How do I sell my watch at DWW?
Click on ‘Sell a Watch’ in the Trade with Us section. Fill out our brief form with watch images, other details and your contact information. We will reach out to you within 72 hours to take the conversation forward. Once you accept a quote proposed by us, we will have the watched picked up. Payment against the mutually agreed upon quote will be processed during the time of pick-up.
- What if something I want to buy is out of stock?
You can click on the ‘Notify me when item is back in stock’ option on the product page and share your contact details. Once the item is back in stock, we will notify you on the shared email ID/phone number. You can also subscribe to our newsletter to get notified of new arrivals and to get early access to deals and limited edition watches.
